Privacy Policy

Last Updated: 4 August 2026

Hayan Gieok (“we,” “us,” “our,” or “the Company”), operating the website https://hayangieok.com, is committed to protecting your privacy and ensuring that your personal data remains secure and safe. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit or interact with our website.

We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

1. Information We Collect

We may collect the following types of information:

Information you provide voluntarily: Your name, email address, phone number, billing address, shipping address, and any other information you provide through contact forms, newsletter subscriptions, order forms, or customer support inquiries.
Automatically collected information: IP address, browser type, device information, operating system, pages visited, time spent on the website, referring URL, and similar usage data collected through cookies and related technologies.
Order and transaction information: Purchase history and transaction details. Payments are securely processed by trusted third-party payment gateways. We do not store your complete payment card or banking information.

We collect only the information necessary to provide our products and services.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Deliver products and order updates.
Improve our website, products, and services.
Send promotional emails or newsletters if you have opted in.
Analyze website usage and customer experience.
Prevent fraud and maintain website security.
Comply with applicable legal and regulatory obligations.

We never sell your personal information to third parties.

3. Data Security

We use industry-standard security measures, including:

SSL/TLS encryption for data transmission.
Secure hosting infrastructure.
Restricted access to personal information.
Regular software updates and security monitoring.
Internal access controls based on business necessity.

Although we implement appropriate safeguards, no method of electronic transmission or storage is completely secure. We continually review and improve our security practices.

4. Cookies

We use cookies and similar technologies to:

Improve website functionality.
Remember your preferences.
Analyze website traffic.
Enhance your browsing experience.

You may disable cookies through your browser settings; however, some website features may not function correctly.

5. Sharing of Information

We may share your information only:

With trusted payment service providers.
With courier and shipping partners for order delivery.
With website service providers who assist in operating our business.
When required by applicable law.
During a merger, acquisition, or business transfer, subject to appropriate safeguards.

We do not share your personal information for third-party marketing without your consent.

6. Your Rights

Subject to applicable laws, including India’s Digital Personal Data Protection Act, 2023, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Withdraw consent for marketing communications.
Request restriction of certain processing activities where permitted by law.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will promptly delete it in accordance with applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised “Last Updated” date. Your continued use of the website constitutes acceptance of the updated Privacy Policy.