Last Updated: 4 August 2026

At HAYAN GIEOK, we are committed to delivering your skincare products safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders placed through https://hayangieok.com.

1. Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India. If international shipping becomes available, this policy will be updated accordingly.

3. Delivery Time

Estimated delivery times are:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Free shipping promotions may be offered on eligible orders from time to time.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details, where available.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. HAYAN GIEOK is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photographs of the package and product.

9. Contact Us

If you have any questions regarding shipping, please contact us:

HAYAN GIEOK

Website: https://hayangieok.com

Email: support@hayangieok.com

Location: Hyderabad, Telangana, India